Eke at Innotrans 20.-23.09.2022

Customer Care

EKE customers have easy to access dedicated professional team to help operate, maintain and further develop EKE solutions throughout their long lifespan.

DEDICATED SUPPORT TEAM

With over 35 years’ experience in the rail industry, we offer our expertise and support throughout the entire lifecycle of your project.

ENVIRONMENTALLY FRIENDLY REPAIR WORK

We are committed to reducing the environmental impact of all our repair work.

LIFETIME SUPPORT

EKE’s commitment to lifetime support for both hardware and software provides you with confidence and reassurance.

RELIABLE LIFE CYCLE CALCULATIONS

Comprehensive field data collection for reliable life cycle calculations.

EXPERT FAULT FINDING AND TROUBLESHOOTING SERVICES

Our modular systems simplify system architectures making it quicker and easier to find faults and troubleshoot.

SYSTEMATIC PRODUCT TRACEABILITY

EKE provides all our customers with systematic product traceability to ensure compatibility of spare parts.

After sales services

Preventive and corrective maintenance services
through the whole lifespan of the products.

Spare part sales and product configuration management.

On-site or remote support for operation phase.

Long lifespan of the products is taken into account already in the design phase.  Our change and obsolescence management processes ensure customers easy and cost-effective life cycle management throughout the operation phase.

Our team provides different levels of product and application development trainings for EKE Electronics partners and Trainnet users. The trainings are held either on-line or in-person depending on your preference.

It is easy to contact EKE-Electronics!

EKE’s technical experts are at your service: